Talking so that People will Listen: Language and Communication Workshops

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OVERVIEW

No matter what type of work you do, language is a part of it. From communicating your message to clients to training the newest members of your staff, you need to be able to talk about your work in a way that connects with the person you are talking to and is appropriate for your conversational context.

At H.S. Dracones we see this ability to communicate not as a trait reserved only for “people people,” but as a business tactic that anybody can learn. Utilizing methods grounded in linguistic theory, we take individuals and groups through workshops and trainings that provide participants with specific, concrete, and actionable recommendations for leveraging language to better engage with others.

These workshops can be created and customized to the particular group and its goals - we will work with you to determine the skill gaps you need to fill and the best methodology for getting there. Our engagements are not intended to be “fly-in” workshops; rather, we hope to integrate these solutions within your organization’s culture and overarching strategy.

Potential topics include, but are not limited to:

  • Empathetic communication as a business skill

  • Translating technological concepts for non-technical audiences

  • Professional email - the rules and the patterns

  • Reading between the lines - what are your clients really trying to tell you?

  • Social style and the workplace - how your goals and values impact your communication

  • Cooperative communication - 4 simple rules for getting your message across

WHO CAN BENEFIT

Everyone! Truthfully, all of us can benefit from spending time considering how we use our words, and what those choices might say about us. These trainings can be especially useful, however, for the following professional circumstances:

  • High-performing technical professionals who have been tapped for other types of work (BD, sales, product/project management, team leadership, client engagement)

  • Young professionals/students - those up to date on the latest technical knowledge who might need more insight into the machinations of the workplace

  • Marketing professionals who need to translate technical works into other language

  • Multi-disciplinary teams working on collaborative projects who need to find a common vernacular (joint ventures are a great example of this)

  • Groups with mismatched expectations or experiences that need to come to agreement (M&A, company culture/change management, international teams)